Our thoughts on work, life, and leadership in a complex world...
Untangling Good Explanations
“Science is what we have learned about how to keep from fooling ourselves.”
—Richard Feynman
Whether you are an individual contributor at work, a manager running a project team, an entrepreneur building a business with your entire net worth on the line, or a CEO leading a multi-billion dollar glo...
Jun 08, 2025
Untangling the Johari Window, Part 2
Last week we introduced the Johari Window (pronounced "Joe-Harry"). Described as a "graphical model for interpersonal awareness," the Johari Window provides a framework we can use to understand and improve our interactions with others.
Joseph Luft, the "Joe" in "Joe-Harry," described ten principl...
Jun 08, 2025
Untangling the Johari Window, Part 1
The Johari Window, a graphic model for interpersonal awareness, is a big title for a simple, yet powerful idea.
It was first published by the UCLA Extension Office in the Proceedings of the Western Training Laboratory in Group Development in 1955 (did you miss that edition?). Its creators were ps...
Jun 08, 2025
Untangling the Cynefin Framework, Part 3/3
Last week, in Part Two of this series on the Cynefin Framework, we explored the unordered world of Complex and Chaotic Systems, and how they require a drastically different approach compared to the Obvious and Complicated domains.
In this final installment, we will apply our new sense-making fram...
Jun 08, 2025
Untangling the Cynefin Framework: Part 2/3
Last week we introduced the Cynefin Framework, a powerful tool for making sense of the very different domains in which we all must solve problems.
We covered the Obvious and Complicated systems that make up the "ordered" world.
This week we will explore the very different "unordered" world of Com...
Jun 08, 2025
Untangling the Cynefin Framework: Part 1/3
We cannot effectively solve problems or lead teams, let alone entire organizations, without understanding the Cynefin Framework.
A bold statement, yes, but I believe it to be true.
For all organisms, life is about solving problems. As physicist and philosopher David Deutsch said, “​​An unproblema...
Jun 08, 2025
Why I Prioritize Mental Health Over Everything Else
Last week I wrote about physical health. I argued that your mind is the tool you use to do your work, to engage with your friends and family, to lead your team or organization, and to experience literally everything, and that you cannot get the most of your mind without maintaining your physical ...
Jun 08, 2025
Better Leadership Through Better Health
I almost talked myself out of writing about physical health, but I decided to proceed because this topic is just too important to shy away from.
Physical health is directly connected to our ability to be more effective in everything we do, including our jobs. Physical health is crucial to our men...
Jun 08, 2025
2024 Goal: Change the World (Just a Little Bit)
Welcome to a new year!
We enter 2024 with significant uncertainty in the world. The new year begins with two wars of global significance in Gaza and Ukraine.
Assuming you do not live in a cave on a deserted island, somehow isolated from the saturation media coverage, you are aware that we have a ...
Jun 08, 2025
What is the Main Thing for 2024?
We're taking it easy this week, and we hope you are, too. These last few days of 2023 are the perfect time for some rest and reflection, and also for looking forward to the year ahead.
Here's an idea we are pondering this final week of 2023:
Jun 08, 2025
Why Conversations Break Down: Episode 3, Zero-Sum Dialogue
Last week, we introduced Time Travel as a source of conversation breakdown, our habit of traveling back in time and responding to what happened in the past, as opposed to what is actually happening right now. Â
This week, it is our tendency to shift into Zero-Sum Dialogue that gets us in trouble....
Jun 08, 2025
Why Conversations Break Down: Episode 2, Time Travel
We are each not merely traveling our unique life’s path; in many ways, we are the path itself.
Throughout our lives, we blaze a uniquely individual trail. It is sometimes a smooth downslope that we travel with ease and grace. Other times it is an arduous climb, testing our limits and rewarding us...
Jun 08, 2025
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